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To see our full Terms & Conditions
read below (The Legal Stuff). However, here is a summary
of the key points to make easier reading.The following
Booking Conditions together with the applicable General
Information shown on our websites form the basis of your
contract with keralahotels24.com,cheraihotel.com,cheraihotels.mobi,cheraihotel.mobi,indiahotel24.com ( Morningkerala
Holidays registered office (not for correspondence)
2 nd floor, SMJ Building ,North paravur, kerala, India). |
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Terms
And Conditions -" TAX Free
Accommodation ® " |
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We act as a booking agent on behalf
of our Supplier(s). We do not operate any of the
services ourselves. For all bookings your contract
will also be with the Supplier(s) concerned. The
suppliers booking conditions will apply to your contract
and details can be obtained on request.We offer the
best rates as per the suppliers current rate structure.Our
rates are calculated on the basis of the prevailing
rates as negotiated by us with the hotels. We share
this benefit to our customers for getting TAX
Free Accommodation ® from
Supplier(s)[Hotels / Resorts/
Home stay] .
- This Offer open to individuals who are 18 or older
and have a valid email address.
- To getting this offer ( Tax
Free Accommodation)® Pay
the full amount of room rate to Morningkerala Holidays
.Payment can be made by Bank Transfer, or by Demand
Draft / Cheque. All payments are required to be free
and clear of any withholding tax and deduction. Bank
charges, if any, for remittance (by remitting bank
or by intermediary bank) must be strictly borne by
the payer.
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Non-arrival may result in the
cancellation of your entire reservation and applicable
cancellation charges may be applied.
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The standard check-in and check-out
time is 12:00 noon. Early check-in and late check-outs
are on request, subject to availability and may be
chargeable by the hotel.
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Service Charge made to Morningkerala
Holidays are non-refundable & non-transferrable
in the event of you cancelling or amending a booking.
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We act as agent only in respect
of all bookings we take or make on your behalf. We
accept no liability in relation to any contract you
enter into or for any accommodation or any other
service that you book or for the acts or omissions
of any accommodation or other service provider or
other person(s) or party(ies) connected with the
accommodation or other service (‘Suppliers’).
- Upon making a booking, you agree to make a non-refundable
payment (service Charge) to morningkerala Holidays
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If you do not make full payment
on time, the Supplier concerned may treat your booking
as cancelled by you and impose cancellation charge
(please see the Supplier’s terms for full details).You
are not eligible for for getting a TAX
Free Accommodation ®
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Once we have received your booking
and all appropriate payments, we will, subject to
availability, confirm your arrangements on behalf
of the Supplier(s) concerned by issuing a confirmation
email. Please check this email carefully as soon
as you receive it. Contact us immediately if any
information which appears on the confirmation or
any other document appears to be incorrect or incomplete
as it may not be possible to make changes later.
As we act only as agent we will have no responsibility
for any errors in any documentation except where
those errors were made by us. Subject to this, we
regret we cannot accept any liability if we are not
notified of any inaccuracy in any document within
14 days of our sending it out.
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The reservation numbers included
on your confirmation should be quoted to the Supplier(s)
concerned in all enquiries, cancellations or amendments
to the reservation.
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Cancellations and amendments
to confirmed bookings by you
If you need to cancel or amend a confirmed
booking, cancellation/amendment charges will generally
be payable. The amount of such charges varies according
to the time your notice of cancellation is received by
the Supplier(s) concerned before departure.Non-arrival
may result in the cancellation of your entire reservation
and applicable cancellation charges may be applied.
Your contract for the supply of accommodation
is with the accommodation supplier and its booking conditions
apply. As agent, we accept no responsibility for the
actual provision of the accommodation. Our responsibilities
are limited to making the booking in accordance with
your instructions.We recommend you read the cancellation
policy of the hotel carefully. If you cancel later than
requested by the hotel or do not show up, the hotel might
charge you a fee which in most cases is the equivalent
for a one night stay.
Except where otherwise expressly stated
in these conditions, we regret we cannot accept liability
or pay any compensation where the performance or prompt
performance of our obligations to you is prevented or
affected by or you otherwise suffer any damage or loss
as a result of "force majeure". In these Booking
Conditions, "force majeure" means any event
which we or the Supplier in question could not, even
with all due care, foresee or avoid. Such events may
include war or threat of war, riot, civil strife, actual
or threatened terrorist activity, industrial dispute,
natural or nuclear disaster, adverse weather conditions,
fire and all similar events outside our control.
If you have any complaints concerning
any services we provide, you must inform us straight
away in writing and in any event within 14 days of the
end of any arrangements booked through us. We regret
we cannot accept any liability if we are not so notified.
Our maximum liability to you if we are found to have
been at fault in relation to any service we provide (as
opposed to any service provided by any accommodation
owner for whom we are not responsible) is limited to
the payment made to Morningkerala Holidaysin relation
to the booking in question.Use email ID (morningkerala@gmail.com)for
this concern.
Your contract for the supply of accommodation
is with the accommodation supplier and its booking
conditions apply. As agent, we accept no responsibility
for the actual provision of the accommodation. Our
responsibilities are limited to making the booking
in accordance with your instructions. We will not be
responsible:
For any information about the accommodation that we
pass on to you in good faith; Our maximum liability
to you if we are found to have been at fault in relation
to any service we provide (as opposed to any service
provided by any accommodation supplier for whom we
are not responsible) is limited to the cost of your
booking (or the appropriate proportion of this if not
everyone on the booking is affected). We do not exclude
or limit any liability for death or personal injury
that arises as a result of our negligence or that of
any of our employees whilst acting in the course of
their employment.
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Non-Availability
of Hotel : In case of the requested hotel being
non available for your dates, Morningkerala Holidays
will find other hotels in the same city that are available
for your dates. If you so choose you might go for the
alternative and a new bill will be raised to which
you are bound. But if you want to cancel because of
non-availability, then the WHOLE
AMOUNT WILL BE REFUNDED as per our refund policy.
If You Change Your Booking If,
after our confirmation invoice has been issued, you wish
to change your travel arrangements in any way, for example
your chosen departure date or accommodation, we will
do our utmost to make these changes but it may not always
be possible. Any request for changes to be made must
be in writing from the person who made the booking. All
cost incurred due to amendment will be borne by yourself.
Refund: With regards to the
refund of unused / unutilized services (which are paid
for and cancelled in advance) the refund amount would
be worked out on the basis of the cancellation policy
as mentioned above and the money would be accordingly
refunded to the person who has made the payment to us.
Please note that the refund process may take approximately
2 - 4 weeks to complete, due to banking procedures involved.
If the refund is made to the credit card account OR to
the Bank account, the bank charges would be deducted
from the refund amount.
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